How the Installation of a WilsonPro Booster Catapulted a Specialty Publishing Company to Success
TFH Publications is a specialty publishing company based in Neptune City, New Jersey. They are the premier publishing company of books about pet care and one of the first of such companies to use color printing in their books. TFH is hardly new to their craft: they’ve been in business for over 50 years, and with over 250 employees, internal communication is no easy feat.
Unfortunately, due to previously poor cellular signal in TFH’s office facility, both internal and external communication had been especially challenging. To make matters worse, the spottiest cell service was in the sales office, making customer communications nearly impossible. TFH leadership needed to develop a long term solution to shield the company from the potential business impacts of bad cellular connectivity.
Evaluating the Problem
Before commiting to a solution, TFH executives hired an outside consultant to evaluate the signal of the site. As anticipated, the worst service in the building was within the sales office. In addition, they found that the areas near the elevator also had almost non-existent service.
To combat these issues, the contractor recommended the implementation of two WilsonPro 70 boosters, to be installed in the two service problem areas onsite. The first was installed in the elevator shaft, accompanied by the installation of an amplifier in the penthouse.
Contractors also installed a WilsonPro booster inside the sales office. It was important for TFH’s business that this booster provided agnostic service –– in other words, that representatives could reach their clients regardless of their personal cell phone carrier –– in order to provide the best service experience possible. By design, all of WilsonPro’s booster products are carrier agnostic, which provide service to customers with any carrier type.
Signal service inside the elevator went from virtually nonexistent to 3 full bars, eliminating dropped calls in that area. Service issues in the sales office were completely eliminated, allowing TFH to catapult beyond their business goals and secure their place as the premier pet care publishing company.
If your company has cellular service issues and you’re looking for ways to boost business, there’s no better boost than a WilsonPro booster. Our Passive DAS solutions can help improve existing service by up to 32 times, and are installed in an effective, non-invasive manner that will cost you less distractions and money. Contact us today to find out how we can give you a boost.